Articles on: General Info & Policy

EZmob DSP General Information

Welcome to EZmob's Helpdesk, your go-to resource for navigating the intricacies of our advertising platform. At EZmob, we specialize in connecting advertisers with quality publishers, ensuring that every campaign reaches its full potential. Whether you're looking to drive performance across various devices and formats or aiming to maximize yield from your inventory, our full-stack advertising network is designed to meet your needs.

What We Offer

EZmob offers a comprehensive suite of advertising solutions tailored for both advertisers and publishers:

For Advertisers

Scale performance across all devices, formats, and geos.
Access to real-time reporting, anti-fraud technology, and API integrations.
Expert guidance on campaign optimization and performance tracking.

For Publishers

Flexible monetization options to maximize yield from your inventory.
Detailed insights into ad performance and fill rates.
Support for a wide range of ad formats, including native, video, and in-page push ads.

How Our Helpdesk Can Support You

Our helpdesk is designed to provide you with all the information you need to succeed on the EZmob platform. From setting up your first campaign to troubleshooting conversion tracking issues, our knowledge base covers a wide range of topics:

Campaign Management: Learn how to optimize your campaigns for maximum performance and how to push the right feeds with our Optimization Guide for Advertisers and Feed-Level Bidding.

Conversion Tracking & Postbacks: Discover how to effectively track conversions and implement postback URLs with our guide on How do I track conversions?.

Funds Management & Payments: Understand our refund policy and how to manage your funds efficiently with our article on What is our refund policy?.

For Publishers: Explore how to create and optimize ad units for your site, including native ad units and in-page floating push ads, with our guides on Native Ad Units for Publishers and In-Page Floating Push Ads.

Referral Program: Learn about our referral program and how you can earn bonuses by referring new users to EZmob with our Referral Program FAQ and Terms.

Troubleshooting

Encountering issues? Our helpdesk also includes troubleshooting guides to help you resolve common problems quickly and efficiently. Whether it's low fill rates for publishers or conversion tracking issues for advertisers, we've got you covered.

Updated on: 05/01/2026

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