Articles on: General Info & Policy

Why were my creatives rejected?

Please follow the below steps to check why your campaign’s creatives were rejected:


  1. Read more about our creative guideline policy


What is EZmob's DSP Ad Policy?


Ad Policy for Push notification campaigns


  1. Go to the Creatives page



  1. Hover over the (!) icon to see why your ads were rejected.



Possible reasons our team might use to reject your creatives may be:

  • Malicious, Malware or Phishing activity
  • Adult Content
  • Aggressive Ads
  • Misleading Ads
  • Auto-Download
  • Inappropriate Content


If you feel your creatives were rejected in error, please create a service desk ticket and our manager will re-review your creatives.


Updated on: 20/10/2025

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