Articles on: Funds Management & Payments

Wire Transfer Instructions and Bank Details

When making large deposits on EZmob, we recommend using wire transfers due to their cost-effectiveness for higher amounts and the security of direct bank-to-bank transactions. This guide outlines the step-by-step process for setting up a wire transfer, including essential bank details and requirements for reference IDs.



Step-by-Step Wire Transfer Process


  1. Generate a Reference ID:

Before initiating a wire transfer, navigate to Funds Management to generate a unique reference ID. This ID is crucial for tracking your deposit and linking it to your EZmob account.


EZ NEW ADV: Payment Methods Configuration Interface

Generate your reference ID on the Funds Management page.


  1. Complete Bank Transfer:

Using the banking details provided below, initiate a wire transfer from your bank account. Be sure to enter all details accurately to prevent any delays.


Bank Details for Wire Transfer:

  • Beneficiary: Easy Mob Holdings LTD
  • Company Registration Number: 515279776
  • Bank Name: Citibank, Singapore Branch
  • Bank Address: 3 Changi Business Park Crescent, #07-00, Singapore 486026
  • Payment Bank Code: 7214
  • Branch Code: 001
  • Account Number: 87990701800
  • SWIFT: CITISGSG
  • Company Address: Ben Avidgor 18, Tel-Aviv, Israel, ZIP 6721842
  • Tax ID: 515279776


| Always double-check the bank details before sending the wire transfer to ensure accuracy.


  1. Include Reference ID in Transfer Description:

It is essential to include the generated reference ID in the transfer's description or memo field. This step ensures that your funds are credited accurately and promptly to your account.


  1. Notify EZmob of Completed Transfer:

After completing the transfer, please notify EZmob by sending an email to support@ezmob.com with your reference ID and the transfer amount. This will help expedite the processing and allocation of your funds.


EZ NEW ADV: Alert Preferences Notification Settings Panel

Notify EZmob after completing your transfer.


  1. Track Processing Status:

Wire transfers typically take 2-5 business days to process. You can track the status of your transfer by visiting Funds Management.


|| Processing times may vary based on your bank and geographic location.



Important Considerations


  • Verification for Large Amounts:

For substantial transfers, your bank may request additional verification. Be prepared to provide information regarding the source of funds and the purpose of the transaction.


  • International Wire Requirements:

Ensure your bank supports international wire transfers if you are sending funds from outside the receiving bank's country. Additional fees and documentation may apply.



Troubleshooting


  • Delayed Transfers:

If your transfer has not been credited after 5 business days, please contact EZmob support with your reference ID and transfer details.


  • Incorrect Reference ID:

If you mistakenly enter an incorrect reference ID, notify EZmob immediately for assistance in rectifying the issue and preventing delays in fund allocation.


  • International Wire Restrictions:

Be aware that some countries may impose restrictions on international wire transfers. Consult your bank for more information.


For further assistance, please visit our help center or reach out to our support team.



This article aims to equip you with all the necessary information to successfully execute wire transfers on EZmob. If you have any additional questions or require assistance, do not hesitate to contact our support team.



Updated on: 08/12/2025

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