Articles on: Advertiser Funds

Why was my payment rejected?

Here are the most common reasons why your payment was rejected:

Your profile didn't complete the World-Check approval. At the moment, EZmob is in a process of integrating KYC system into our business processes.
Solution: Provide us with a copy of your ID or any other official document confirming your identity via email finance@ezmob.com or Support team chat via the website.

You have set up incorrect payment details.
Solution: Review and update the payment information on your profile.

The wire transfer was returned from your bank due to incorrect details.
Solution: Review and update the payment information in your profile and contact your bank for clarifications.


Relevant articles:


How can I fund my account?
What are the min. campaign limits (daily, budget,bids)?
Pre-Launch Campaign Checklist

Updated on: 14/09/2022

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