Articles on: General Info & Policy

EZmob DSP General Information

Welcome to EZmob's Helpdesk, your essential resource for navigating our mobile advertising platform. Founded in 2013, EZmob specializes in connecting advertisers with high-quality publishers, ensuring that every campaign achieves its maximum potential. Our full-stack advertising network is designed to cater to your needs, whether you're looking to enhance performance across various devices and formats or optimize the yield from your inventory.

What We Offer

EZmob provides a comprehensive suite of advertising solutions tailored for both advertisers and publishers:

For Advertisers

Scale performance across all devices, formats, and geographies.
Access real-time reporting, anti-fraud technology, and seamless API integrations.
Receive expert guidance on campaign optimization and performance tracking.

For Publishers

Flexible monetization options to maximize inventory yield.
Detailed insights into ad performance and fill rates.
Support for a diverse range of ad formats, including native, video, and in-page push ads.

How Our Helpdesk Can Support You

Our helpdesk is designed to equip you with all the information you need to succeed on the EZmob platform. From setting up your first campaign to troubleshooting conversion tracking issues, our knowledge base covers a broad spectrum of topics:

Campaign Management: Learn how to optimize your campaigns for peak performance through our Optimization Guide for Advertisers and insights on Feed-Level Bidding.
Conversion Tracking & Postbacks: Understand how to track conversions effectively and implement postback URLs by referring to our guide on How do I track conversions?.
Funds Management & Payments: Familiarize yourself with our refund policy and learn efficient fund management techniques through our article on What is our refund policy?.
For Publishers: Discover how to create and optimize ad units for your site, including native ad units and in-page floating push ads, with our guides on Native Ad Units for Publishers and In-Page Floating Push Ads.
Referral Program: Learn about our referral program and how you can earn bonuses by referring new users to EZmob through our Referral Program FAQ and Terms.

Troubleshooting

If you encounter any issues, our helpdesk includes troubleshooting guides to help you resolve common problems quickly and efficiently. From low fill rates for publishers to conversion tracking issues for advertisers, we are here to assist you.

We are committed to your success on the EZmob platform and hope these resources make your experience smoother and more productive.

Updated on: 12/02/2026

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