Account Status and VIP Tier Levels

Understanding Account Status and Tier Levels on EZmob

EZmob utilizes a tiered account system that allows users to access a variety of features and limits based on their account status. This guide will help you understand the different account types, their associated benefits, and the steps to upgrade or maintain your tier level for optimal use of the platform.

Account Types and Their Benefits

1. Regular Account: (Lifetime spend: $0 - $1,000)

• Benefits:
• • Available inventory metrics
  • Live chat with support
  • Low balance notification

2. Premium Account: (Lifetime spend: $1,001 - $5,000)

• Benefits:
• • All in Regular account +
  • API Access
  • Quicker campaign approvals

3. VIP1 Account: (Lifetime spend: $5,001 - $15,000)

• Benefits:
• • All in Premium Account +
  • Instant payment approval
  • Early access to new features.
  • AI Recommendations

4. VIP2 Account: (Lifetime spend: $15,001 - $30,000)

• Benefits:
• • All in VIP1 Account +
  • Manager socials
  • Priority in the support queue.

5. VIP3 Account: (Lifetime spend: $30,001+)

• Benefits:
• • All in VIP2 Account +
  • Managed campaigns
  • Whitelist recommendations.

Maintaining Your Tier Level

To maintain your tier level, consider the following:

• Regularly review your account activity to ensure compliance with ongoing tier requirements.
• Keep your profile information, including payment methods, up to date.
• If you receive notifications about potential downgrades due to inactivity or decreased spending, engage with support promptly.

Downgrade Conditions

Be aware of the following conditions that may lead to a tier downgrade:

• Account inactivity or significantly reduced spending over time.
• Failure to maintain profile completeness, including outdated payment methods, can affect your account status.

Related Articles

• Getting Started & Account Setup
• How to Create Your EZdash Advertiser Account
• Adding Phone Number Verification for Account Security
• Complete Your Advertiser Profile - Step by Step Guide
• Understanding Account Verification Requirements

Updated on: 07/01/2026