Why was my payment rejected?
Here are the most common reasons why your payment was rejected:
Your profile didn't complete the World-Check approval. At the moment, EZmob is in a process of integrating KYC system into our business processes.
Solution: Provide us with a copy of your ID or any other official document confirming your identity via email finance@ezmob.com or Support team chat via the website.
You have set up incorrect payment details.
Solution: Review and update the payment information on your profile.
The wire transfer was returned from your bank due to incorrect details.
Solution: Review and update the payment information in your profile and contact your bank for clarifications.
How can I fund my account?
What are the min. campaign limits (daily, budget,bids)?
Pre-Launch Campaign Checklist
Your profile didn't complete the World-Check approval. At the moment, EZmob is in a process of integrating KYC system into our business processes.
Solution: Provide us with a copy of your ID or any other official document confirming your identity via email finance@ezmob.com or Support team chat via the website.
You have set up incorrect payment details.
Solution: Review and update the payment information on your profile.
The wire transfer was returned from your bank due to incorrect details.
Solution: Review and update the payment information in your profile and contact your bank for clarifications.
Relevant articles:
How can I fund my account?
What are the min. campaign limits (daily, budget,bids)?
Pre-Launch Campaign Checklist
Updated on: 14/09/2022
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