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KYC - Customer Verification Process

KYC Customer Verification

Introduction

At EZmob, we prioritize building strong relationships with our publishers and advertisers. To ensure transparency in the payment process and comply with international standards, we implement a Know Your Customer (KYC) verification procedure. This process helps us confirm the identity and beneficial ownership of our users' accounts.

What is KYC?

KYC stands for "Know Your Customer." It is a crucial process used to identify and verify the identity of our customers. By completing the KYC procedure, you help us maintain a secure and trustworthy environment for all users, making legal and financial communications smoother.

Required Documents

To complete the KYC verification, you will need to provide the following:

A government-issued photo ID, such as:
Driver's license
Passport
State ID card
Information about your payment account linked to your EZmob account.
Any additional documents that might be deemed necessary.

Please ensure that the information you provide is accurate and that you use an active email address for communication.

Verification Process

Document Submission: Once you have gathered the required documents, submit them to our KYC team.
Review: Our team will review the submitted documents to verify your identity.
Timeline: The KYC process typically takes [insert expected time frame] to complete.
Outcome: If your documents are accepted, your account will be verified, and you will be able to proceed with your transactions. If your documents are insufficient or incorrect, your account will be rejected, and any funds will be refunded.

Need Help?

If you encounter any issues during the KYC process or have questions, please do not hesitate to reach out for assistance. You can contact us at finance@ezmob.com or dsp@ezmob.com, or chat with us directly on our support platform.

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Updated on: 04/12/2025

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