Articles on: Getting Started & Account Setup

Email Verification - Why It's Important and How to Resend

Email Verification: Importance and Resending Instructions


Email verification is a vital step in securing your EZmob account. It allows you to access essential platform functionalities, such as payment methods and campaign creation. Unverified accounts face restrictions on certain features to uphold security and communication integrity.



How to Check if Your Email is Verified


To confirm your email verification status, follow these steps:


  1. Log in to your EZmob account.
  2. Navigate to your Profile Settings.
  3. Look for the "Email Verification" status indicator.


Note: A screenshot of the Email Verification status indicator will be added here.



Steps to Resend Verification Email


If your email is not verified, you can easily resend the verification email by following these steps:


  1. Go to your Profile Settings.
  2. Click on the "Resend Verification Email" button located near the email status indicator.


Note: A screenshot of the "Resend Verification Email" button will be added here.


Tip: Verification links in emails are valid for 48 hours. If your link has expired, simply resend the verification email using the steps above.



Checking Spam/Junk Folders


If you do not receive the verification email, try the following:


  • Check your spam or junk folder.
  • Ensure that emails from @ezmob.com are whitelisted in your email settings.



Troubleshooting Email Delivery Issues


If the verification email is missing from both your inbox and spam folder, consider these troubleshooting steps:


  • Verify that your email address is correct in your profile settings.
  • Add @ezmob.com to your email's whitelist.
  • If you continue to experience issues, try using an alternative email address.


Note: A screenshot of the email settings section on the profile page will be added here.


Info: Corporate email filters may block or reroute emails from unknown senders. If you are using a corporate email, please check with your IT department.



After Successful Verification


Once your email is verified, you will gain full access to EZmob's features, including campaign creation and payment functionalities. This enhances your account security and streamlines platform communications.


Warning: Never share your verification link with others, as this is a crucial part of securing your account.



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Updated on: 04/11/2025

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