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Browser Compatibility and Technical Requirements

Browser Compatibility and Technical Requirements for EZmob


Introduction

To achieve optimal performance on the EZmob platform, it is essential to configure your browser and device settings appropriately. This guide outlines the supported browsers, required settings, performance optimization tips, and troubleshooting common technical issues.



Supported Browsers

EZmob is designed to work seamlessly with the following browsers:


  • Chrome (Latest version)
  • Firefox (Latest version)
  • Safari (Latest version for macOS)
  • Edge (Latest version)


Helpful tip: Always keep your browser updated to the latest version for the best experience!



Required Settings

To ensure EZmob functions correctly, please enable the following browser settings:


  1. JavaScript: Must be enabled for interactive elements.
  2. Cookies: Must be allowed to maintain session integrity.
  3. Popup Blocking: Configure to allow popups from https://dashboard.ezmob.com for full functionality.


Configuring Browser Settings

Here’s how to configure the required settings for each supported browser:


Chrome

  • Navigate to Settings > Privacy and security > Site settings.
  • Enable JavaScript and Cookies.
  • Disable popup blocking or add https://dashboard.ezmob.com to exceptions.


Firefox

  • Open Options > Privacy & Security.
  • Under Permissions, enable JavaScript and set Cookies to Standard.
  • Allow pop-ups from https://dashboard.ezmob.com.


Safari

  • Go to Safari > Preferences > Security.
  • Check Enable JavaScript.
  • In the Privacy tab, ensure Block all cookies is unchecked.


Edge

  • Click on Settings > Site permissions.
  • Enable JavaScript and manage Cookies by allowing them.
  • Disable popup blocking or allow exceptions for EZmob.



Performance Optimization

For an enhanced experience, consider the following optimization tips:


  • Cache Management: Regularly clear your browser cache to improve loading times.
  • Extension Conflicts: Disable or manage extensions that may interfere with EZmob functionalities.
  • Memory Usage: Close unnecessary tabs to free up memory and ensure smoother operations.



Mobile Compatibility

EZmob features a responsive design that is compatible with mobile browsers. For optimal performance, ensure your mobile browser is updated to the latest version.



Troubleshooting Common Issues

If you experience slow loading, interface problems, or functionality errors, you can try the following steps:


  1. Clear your browser's cache and cookies.
  2. Ensure your browser is updated to the latest version.
  3. Disable extensions to identify potential conflicts.
  4. Restart your browser or device.



When to Contact Support

If technical issues persist after following the troubleshooting steps, please reach out to EZmob support for assistance at https://dashboard.ezmob.com/support.




This guide aims to help you navigate technical requirements and enhance your experience on the EZmob platform. For further assistance, please visit our Support Center.




Updated on: 04/11/2025

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