Articles on: Getting Started & Account Setup

Adding Phone Number Verification for Account Security

Adding Phone Number Verification for Account Security


Ensuring your EZmob account is secure is essential. Phone number verification enhances security by implementing two-factor authentication (2FA) and assisting in account recovery. This guide offers a straightforward walkthrough on how to add and verify your phone number on EZmob.


Step-by-Step Instructions


  1. Navigate to Phone Verification


Visit your account settings by going to Profile Settings. Here, you'll find the option to add or update your phone number.


EZ NEW ADV: Profile Information Update Form


  1. Enter Phone Number


Input your phone number in the designated field, ensuring you include the correct country code. EZmob supports various international formats, so check the dropdown list to confirm your country is supported.


EZ NEW ADV: Profile Information Update Form


  1. Request SMS Verification Code


Click the 'Send Verification Code' button. You will receive an SMS containing a 6-digit code.


| Ensure you have good network reception for SMS delivery. |


[Editor Note: Showcase the 'Send Verification Code' button]


  1. Enter Verification Code


Type the 6-digit code received via SMS into the verification field and submit it within the 10-minute time limit.


|| If the SMS is delayed, please wait a few minutes. Requesting multiple codes can cause further delays. ||


[Editor Note: Display the field for entering the verification code]


  1. Confirm Successful Verification


Once verified, a confirmation message will appear, indicating that your phone number has been successfully verified.


||| Ensure your phone number is accurately entered to avoid lockouts and recovery issues. |||


[Editor Note: Add screenshot of the confirmation message for successful verification]


Troubleshooting and Support


  • SMS Delay or Non-Delivery: Delays can occur due to network issues. Unsupported carriers or incorrect number formats may also cause delivery failures. If problems persist, please contact support.
  • Unsupported Countries: Not all countries are supported due to carrier restrictions. Refer to the dropdown menu to check the list of supported countries.
  • Code Expiration: If the code expires, request a new one and ensure you enter it promptly.
  • Changing Your Phone Number: To update your phone number, repeat the steps above with your new number.


Security Best Practices


Using phone verification adds an extra layer of security to your account. Always keep your phone number up-to-date and combine it with other security measures, such as strong passwords and 2FA.


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Updated on: 04/11/2025

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