Articles on: Alerts & Notifications

WhatsApp and Telegram Alert Setup

Setting up WhatsApp and Telegram alerts in EZmob allows you to receive instant notifications about your campaigns, balance updates, and other important account activities directly through your preferred instant messaging platform. This guide will walk you through the process of integrating these services for efficient alert delivery.

WhatsApp Integration

Verify Your Phone Number:

Ensure your phone number is verified before receiving alerts via WhatsApp. Visit Profile Settings to confirm that your phone number is updated and verified.
Screenshot: Phone number verification section on the profile settings page

Enable WhatsApp Notifications:

After verifying your phone number, navigate to Alert Settings and toggle the option to enable WhatsApp alerts.
Screenshot: Alerts settings page with the WhatsApp toggle highlighted

Telegram Integration

Connect Your Telegram Account:

To set up alerts via Telegram, start by connecting your account. Go to Social Connections and click on the Telegram section.
Screenshot: Social Connections page with the Telegram section highlighted

Authenticate with EZmob Bot:

You will be redirected to a conversation with the EZmob bot on Telegram. Follow the instructions provided by the bot to authenticate and link your account.
Screenshot: Authentication process within Telegram

Configuring Notification Preferences

Set Notification Preferences:

After integrating WhatsApp and/or Telegram, configure your notification preferences. This includes selecting which alerts you wish to receive on each platform. Visit Alert Settings for detailed configuration options.
Screenshot: Detailed notification preference settings

Test Message Delivery:

Ensure your setup is correct by sending a test message. This option is available on the Alerts settings page.
Screenshot: "Send Test Message" button

Set Priority Levels:

Establish priority levels for different types of alerts to ensure that only critical notifications are sent through these instant messaging platforms.

Managing Your Channels

Update Contact Information: Keep your contact information current in your profile settings to ensure uninterrupted service.
Manage Multiple Devices: WhatsApp and Telegram allow message delivery to multiple devices. Ensure you are logged in to the appropriate devices to receive alerts.
Troubleshooting Delivery Issues: If you encounter issues with alert delivery, check your internet connection and messaging app settings.

Security Considerations

When using third-party messaging platforms like WhatsApp and Telegram for alert delivery, be mindful of the following:

Ensure your messaging accounts are secured with two-factor authentication.
Be cautious of phishing attempts and only interact with known and verified accounts.

Best Practices

Notification Frequency: Set a reasonable notification frequency to avoid being overwhelmed with messages.
Message Formatting: Familiarize yourself with formatting options for alerts to ensure they are easy to read and understand.
Privacy Considerations: Be aware of the privacy policies of the messaging platforms and understand how your data is managed.

Updated on: 04/11/2025

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WhatsApp and Telegram Alert Setup