> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.ezmob.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Using Promo Codes for Deposit Bonuses

Enter a promo code in the **Promo Code** field when you add funds on the **Funds** page. Depending on the code, it reduces what you pay or adds bonus credit to your balance. Promo codes require a deposit of at least $100.

## Apply a promo code

1. Click **Funds** in the sidebar.
2. In **Deposit Funds**, enter the **Amount** (at least $100).
3. Select a **Payment Method**.
4. Type the code in **Promo Code** and click **Apply**.
5. Check the message that confirms the discount or bonus, then complete the payment.

If you opened a promo link, the code may already be filled in. To use a different code, click **Remove**.

## Types of codes

| Type | What you get |
|---|---|
| Percentage discount | You pay a percentage less. There may be a maximum discount. |
| Fixed discount | You pay a fixed amount less. |
| Bonus credit | A fixed bonus is added to your balance after payment. |
| Percentage bonus | A percentage of your deposit is added as bonus credit. There may be a maximum bonus. |

## Why a code is not accepted

The message under the field tells you why:

- The code is not active, not yet valid or has expired.
- The code has reached its usage limit, or you have already used it.
- Your amount is below the code's minimum.
- The code is not valid for the selected payment method, your account type or your account segment.
- The code is longer than 20 characters (check for typos).

If the bonus is not in your balance after the deposit is completed, contact support@ezmob.com.

## Screenshots

![Funds → Deposit Funds, showing the Promo Code field and the Apply button](https://zjcgneywpnkgamzggapu.supabase.co/storage/v1/object/public/helpdesk-media/adv/146467cb-1.png)

## Related articles

- [How can I fund my account?](https://helpdesk.ezmob.com/en/article/how-can-i-fund-my-account-vtbiym/)
- [Understanding Transaction Status and Processing Times](https://helpdesk.ezmob.com/en/article/understanding-transaction-status-and-processing-times-1why8ju/)
- [What is our refund policy?](https://helpdesk.ezmob.com/en/article/what-is-our-refund-policy-d6l32c/)