Articles on: Account Settings & Security

Password Security and Two-Factor Authentication

Ensuring the security of your EZmob account is crucial for protecting your advertising funds and sensitive business information. This article guides you through setting up a strong password and enabling two-factor authentication (2FA) for enhanced security.

Password Requirements and Setup

Strong passwords are your first line of defense against unauthorized access. EZmob requires your password to be:

At least 8 characters long
A mix of uppercase and lowercase letters
Inclusive of numbers
Containing symbols

To update your password:

Visit Password Settings.
Enter your current password.
Create a new password that meets the requirements mentioned above.
Confirm your new password and click Save.

Tip: Regularly update your passwords and avoid reusing them across multiple sites.

Two-Factor Authentication (2FA)

Two-factor authentication adds an extra layer of security to your account. EZmob supports 2FA via SMS and authenticator apps.

To enable 2FA:

Go to Profile Settings.
Scroll down to the Two-Factor Authentication section.
Choose your preferred 2FA method:

SMS: Enter your phone number and follow the prompts to verify.
Authenticator App: Scan the QR code provided and enter the code generated by your app.

Important: Backup codes are generated when you set up 2FA. Store these codes in a safe location to access your account if your 2FA method is unavailable.

EZmob monitors for unusual login activity, including attempts from new locations. If suspicious activity is detected, you will be notified.

For account recovery:

Visit Account Recovery.
Follow the on-screen instructions to verify your identity and regain access.

Always ensure your recovery options are up to date.

Security Best Practices

To further secure your EZmob account, consider the following best practices:

Regularly update your password and review your 2FA settings.
Be cautious of phishing attempts and only log in through EZmob Dashboard.
Use secure devices and networks when accessing your account.

Troubleshooting

If you encounter issues with 2FA or account access, contact EZmob support immediately for assistance.

Updated on: 04/11/2025

Was this article helpful?

Thank you!

Password Security and Two-Factor Authentication