> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.ezmob.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to change my password?

## How to Log In if You Forgot Your Password


1. If you've forgotten your password and need to log in, follow these steps:
2. **Log out of your account and head over to the login page.**
3. **Click the **forgot password** link located below the login button.
4. Enter your email or username.
5. Check your inbox for a unique password reset link.
6. Click the link and enter a new password.
7. Click **save** and you’re done! 
8. **A new password has been created.**
![Image description](https://storage.crisp.chat/users/helpdesk/website/-/a/5/4/d/a54d794cc8c41800/loginpage_1im1c48.png =281xauto)



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## How to Change Your Password in Account Settings

If you want to change your password while logged in, follow these steps:

1. Navigate to your account settings.
2. Look for the **Security** or **Password** section.
3. Enter your current password, followed by your new password.
4. Confirm your new password by entering it again.
5. Click **save** to apply the changes.


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## Related Articles

[What should I do if I can’t log in?](https://helpdesk.ezmob.com/en/article/what-should-i-do-if-i-cant-log-in-ty21q9)
[Common Login and Access Issues](https://helpdesk.ezmob.com/en/article/common-login-and-access-issues-ewn6jv)