Articles on: Account Settings & Security

Email and Communication Preferences

Managing Email and Communication Preferences in EZmob

In EZmob, you have the flexibility to adjust your email and communication preferences to stay informed about account activities, campaign alerts, and promotional offers—all while keeping your inbox organized. This guide outlines the steps to effectively customize your notification settings.

Accessing Communication Preferences

To manage your communication preferences, follow these steps:

Log in to your EZmob account at dashboard.ezmob.com.
Click on your profile icon in the upper right corner and select Settings from the dropdown menu.
In the Settings menu, click on Alerts to access your communication preferences. You can also navigate directly to this section using Alerts Settings.

_!EZ NEW ADV: Alert Preferences Notification Settings Panel_

Customizing Email Preferences

EZmob provides four main types of communication:

Account Notifications: Security alerts, payment confirmations, and profile updates.
Campaign Alerts: Performance notifications, status changes, and budget alerts.
Marketing Communications: Platform updates, promotional offers, and educational content.
Support Communications: Ticket updates and system announcements.

Adjusting Preferences

For each communication type, you can:

Opt-in or Opt-out: Toggle the switch next to each communication type to subscribe or unsubscribe.
Frequency Controls: Select how often you wish to receive certain notifications (e.g., daily, weekly, or real-time).
Channel Selection: Choose the delivery method for notifications, such as email or SMS, where available.

_!ADK ADV: Campaign Status Toggle Interface_

Ensuring Important Notifications Are Received

To ensure you receive crucial account and campaign-related notifications, keep the Account Notifications and Campaign Alerts activated. It is recommended to adjust the frequency to a less frequent interval rather than completely opting out.

Legal Requirements and Compliance

Some communications, especially those related to payments and security, are mandatory and cannot be fully turned off due to legal requirements. You will still have control over marketing and non-essential communications. |||

Saving Your Preferences

After adjusting your preferences, click the Save button at the bottom of the page to apply your changes. Changes take effect immediately.

[Editor Note: Add screenshot of the Save button]

Updated on: 04/11/2025

Was this article helpful?

Thank you!